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Warranty We offer a One-year on-site Bronze Level Warranty on this product.

Warranty Overview Berkeley Communications provides customers with reliable products and solutions and we stand behind our sales. We offer various warranties in addition to any manufacturer warranties already in place, adding value to your purchase. We have designed our warranties to meet the demands of your organization.

We offer the following warranties with the sale of our new, legacy and refurbished product lines:

Advanced Replacement Warranty Levels Silver Gold Platinum Intl Warranty Length 1 Year 1 Year 3 Years 1 or 3 Years Advanced Replacement Of Product         Return Shipping         Replacement Shipping         Replacement Shipping Level * UPS Ground Next Business Day Next Business Day UPS Worldwide Express or Equivalent Telephone & Email Installation Support         Telephone & Email Technical Support

Depot Warranty Levels Basic Basic Extended Plus Intl Basic Intl Basic Extended Intl Plus Warranty Length 30 Days 90 Days 1 Year 30 Days 90 Days 1 Year Replacement Ships Upon Arrival Of Returned Merchandise             Return Shipping Included             Replacement Shipping             Replacement Shipping Level * UPS Ground UPS Ground UPS Ground Economy Economy Economy Telephone & Email Installation Support             Telephone & Email Technical Support

* Upgraded shipping methods are available; customer is responsible for the difference in cost.

Refund & Credit Warranty Some items cannot be replaced in which case we will provide you with your choice of credit or a full refund. AS-IS Some items are sold "AS-IS" and the above warranties are not available. We will not credit or refund these items under any circumstances. Inspection of such items is available prior to purchase. Please contact us prior to purchase to arrange an inspection. RMA & Returns We offer returns and replacement parts based on your warranty level. To find out more about our RMA and Returns policy, please click here.

Credit Card Carte Blanche, JCB, Diner's Club	To pay via credit card, please call us at (510) 644-1599 OR FAX your card type, card number, expiration date, name as it appears on the card, complete billing address including apartment number, zip code and phone number to us at (510) 644-1598 We DO NOT accept credit cards from International buyers.
Check Money Order, Cashier's, Business & Personal	Make Check Payable to: BERKELEY COMMUNICATIONS Business and Personal Checks must clear prior to shipment. Mail Check to: Berkeley Communications, 1321 67th Street Emeryville, CA 94608
Net Terms (Purchase Order)	Prior Approval Required Approved Educational, Government, and Corporate customers may submit a purchase order to purchase this item. Please contact us and we will FAX or Email you a credit application.
Wire Transfer	International buyers must pay via Wire Transfer. Please contact our sales team to purchase this product with a wire transfer.
Finance & Leasing Options	We have solutions to help you finance your purchase. Please contact our sales team learn more about our finance and leasing options.

Shipping We stock all of our products. Items are fully tested and professionally packaged to ensure functionality on arrival. All items ship the same day if the order is received with sufficient testing and packaging time. *Alaska and Hawaii customers, please contact us for a shipping quote. Shipping Methods We ship via UPS. Next Day and expedited shipping services are available. Please contact us for a quote to upgrade shipping. We can also ship via UPS or FedEx on your account number. Other freight and carrier services are available, please contact our sales team to make arrangements. Pickup & Delivery Local customers may also arrange for pickup or delivery of items.

Sales Tax Sales tax is added to all orders being shipped to CA, MA AND NY. Payment Click here for accepted payment methods. Product Demos Please contact us to setup a demo of this product prior to purchase. RMAs RMA's must be reported by 3:00 PM PST to guarantee replacement shipment that same business day. Email: rma@berkcom.com Returns All returns must be completed within 30 days of receipt. We charge a 15% restocking fee for all non-defective returns. Customers must first request an RMA before returning any items. All items must be returned within 30 days of receipt to: Berkeley Communications 1321 67th Street (Loading Dock on 66th Street) Emeryville, CA 94608 * Returns will NOT be received unless an RMA has already been issued. Please refer to our warranty section for more information. Refund & Credit Warranty Some items cannot be replaced in which case we will provide you with your choice of credit or a full refund. AS-IS Some items are sold "AS-IS" and the above warranties are not available. We will not credit or refund these items under any circumstances. Inspection of such items is available prior to purchase. Please contact us prior to purchase to arrange an inspection.