RMAs & Returns


RMA's must be reported by 3:00 PM PST to guarantee shipment that same business day.

To check on your warranty status or RMA, please:

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Call Toll-Free: 877-DISK-NOW (877-347-5669) and ask for Technical Support


All returns must be completed within 30 days of receipt. We charge a 15% restocking fee for all non-defective returns.

Customers must first request an RMA before returning any items.

All items must be returned within 30 days of receipt to:

Berkeley Communications
1321 67th Street
(Loading Dock on 66th Street)
Emeryville, CA 94608

** Returns will NOT be received unless an RMA has already been issued.

Please refer to our warranty section for more information.