RMAs & Returns
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RMAs RMA's must be reported by 3:00 PM PST to guarantee shipment that same business day. To check on your warranty status or RMA, please: Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Call Toll-Free: 877-DISK-NOW (877-347-5669) and ask for Technical Support Returns All returns must be completed within 30 days of receipt. We charge a 15% restocking fee for all non-defective returns. Customers must first request an RMA before returning any items. All items must be returned within 30 days of receipt to: Berkeley Communications 1321 67th Street (Loading Dock on 66th Street) Emeryville, CA 94608 ** Returns will NOT be received unless an RMA has already been issued. Please refer to our warranty section for more information. |